Shipping policy

ORDER PROCESSING

All MAWL products are made to order. Please allow approximately 2–5 business days for your order to be created and prepared for shipment.

Processing times may be longer during holidays, product launches, or periods of unusually high order volume. Business days do not include weekends or holidays.

SHIPPING RATES

Shipping costs are calculated and displayed at checkout based on the products in your order and the delivery destination. Any available shipping options will be shown before you complete your purchase.

ESTIMATED DELIVERY TIMES

After your order has been produced, estimated shipping times are:

United States: approximately 1–8 business days
International orders: approximately 1–20 business days

These estimates do not include the 2–5 business days required to make and prepare your order. Delivery dates are estimates and are not guaranteed. Printful Help Center

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email containing tracking information when tracking is available.

Tracking information may take up to 48 hours to update after your order has shipped.

MULTIPLE SHIPMENTS

Products within the same order may be produced at different facilities. As a result, your order may arrive in more than one package and on different dates. You will not be charged additional shipping because an order is divided into multiple shipments.

ADDRESS CHANGES

Please review your shipping address carefully before placing your order.

To request an address correction, contact MAWL as soon as possible by calling or texting (616) 422-5486. We cannot guarantee that an address can be changed after an order enters production or ships.

MAWL is not responsible for orders delivered to an incorrect address entered by the customer.

DELAYS

MAWL is not responsible for delays caused by shipping carriers, severe weather, customs processing, incorrect addresses, or other circumstances outside our control.

If tracking shows no movement for an extended period or your order has not arrived within the estimated timeframe, contact MAWL at (616) 422-5486.

LOST, STOLEN, OR DAMAGED PACKAGES

If your package appears to be lost or arrives damaged, contact MAWL promptly with your order number and any relevant photographs.

If tracking shows that a package was delivered but you cannot locate it, please:

Confirm that the shipping address on your order is correct.
Check around the delivery location.
Ask members of your household or nearby neighbors.
Contact the shipping carrier.

MAWL will review the situation and determine what assistance may be available. MAWL is not responsible for packages that are stolen after confirmed delivery.

INTERNATIONAL ORDERS

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility and are not included in the product price or shipping charge.

Customs processing may delay international deliveries.